4
Coffee advisor
The badge holder has proven to be a dedicated and competent coffee advisor. With pride, he or she can demonstrate the following results and skills:
- Guests have been informed and/or received coffee advice;
- The order has been taken;
- Engages in captivating conversation about coffee and its different preparations;
- Actively listens to customers and asks questions about their specific preferences;
- Expertly advises/informs about the coffee offering in relation to the guest's wishes;
- Correctly answers specific questions, comes up with a suitable solution for complaints within the company's capabilities, or promptly involves his or her supervisor.
These achievements have been recognized and rewarded in consultation with the badge holder by the coach and work supervisor, who have issued the badge as a sign of the badge holder's achievements.
Whether you, as the reader of this badge, are an employer looking for talented and competent baristas, or a professional looking to demonstrate and strengthen your skills, this badge is a clear indication of knowledge and skills in the world of coffee.
Tasks
Task no.1
Issued by organiser or scanning QR code
Strive for excellence and complete your journey to coffee expertise by earning all three badges: the coffee provider, the coffee storyteller, and the question answerer and wish fulfiller. But it doesn't stop there - enhance the value of your badge by adding your learning process and achievements to it. This allows potential employers and customers to gain a better understanding of your dedication to coffee excellence and the skills you have developed.