Badge System Design: define your 'User Journey'

Content

Good badge system should be well aligned with the process that your learner/participant/member is going through.Here are the steps:
Identify the programme or process where you would like to use badges.
Define who are your typical 'users' of that programme:
What is their age?
What are their interests in taking part in this programme?
What is their state of mind or competences at the beginning and the end of the journey?
What devices do their use?
Define the main steps and choices that your 'user' needs to take into account.
Identify some milestones or important moments where a badge can be helpful.
Define what are the challenges with this programme? Which challenges can potentially be addressed by open badges?
It will help you to understand the goals and needs for your badge system.

Resources

User Person and User Journey for Badge system

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User Journey Designer Get this badge

This badge shows my experience in creating a 'User journey' of the educational process or program, which potentially may use open badges. I defined the main steps, user profile, their feelings and experience throughout the journey. I identified challenges that people might experience. I defined how badges can be helpful in this journey.

Tasks

Task no.1

Evidence verified by: self-approved

Upload a photo of your user journey or describe it shortly in written form. Please add what challenges did you identify, which could potentiually be addressed by open badges.

Technology and computers

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Time to complete: 3 hours